Privacy Policy

23 Apr 2019 oblivion

OBLIVION photography

Privacy Policy (GDPR compliance)

 

Last updated: 21/04/2019

In very basic terms we totally respect your personal information and will only ask you for what information we really need from you. Will look after it in the same way we would want ours looking after, keeping it secure! We will only share it with others where we need their help us deliver our service to you (such as our professional printing laboratory who may need your name and address to post your purchases). Be assured that we will never share your information in any other circumstances – nor will we sell it on elsewhere! Here are more details -

Introduction

OBLIVION photography takes your privacy very seriously. This privacy policy has been prepared in line with the EU’s General Data Protection Regulation (GDPR), which promotes fairness and transparency for all individuals in respect of their personal data. This privacy policy applies to all data we process, and by using OBLIVION photography you consent to our collection and use of such data. If you would like to get in touch about anything in this policy or about your personal data, then please contact us at contact@oblivionphotography.co.uk

 

 1. Data we collect

                As a data controller we collect a variety of data in order to deliver our services, and we will      manage your personal data transparently, fairly and securely.

 

 1. We may ask you to provide us the following data:

 

                First and Last Name /Address / Postcode/ Telephone Number(s) / Email /

                All persons we photograph under the age of 13 and require the parent or a legal guardian to consent to photography.

                Obviously being a photographic business, we also create and manage images as per our contractual agreement(s).

 

       1.1 We use the above data to:

 

  • To deliver our service to you

  • For marketing purposes

  • Personalise your experience

  • To let our customers, know everything about their product and new releases in our offer. 

 

       1.2 How we obtain above data:

 

  • Most of our data is collected directly from you. Whether you fill out a form for us online, or tell us face to face, via the telephone, via e-mail or message.

  • In some cases, data may be given to us by a third party. This includes if somebody purchases a voucher for you – they will usually give us your name and details to allow us to process their order and provide our service to you.

 

       1.3  We collect this data on the following lawful basis:       

 

  • Most of the data we collect is solely for the purpose of providing you with a service you have ordered or had ordered for you.

  • Some of the data we collect is to help provide you with a better customer service experience

  • We are required by law to collect and store certain information relating to any order you place with us.

  • To arrange or fulfil a Contract

 

       1.4  When you visit our website, we also collect:

 

                Cookies:  These are small pieces of data that websites send to a user's computer and are stored on the user's web browser. They are designed to enable the website to remember information, such as what a user might have put in a shopping cart for example.

 

This helps us:

Personalise your experience, Deliver our service to you, For Marketing Purposes)

 

2.0  Which third parties do we share Personal Data with?

 

  • Google analytics provider - Data is transferred outside of the European Economic Area to United States under the protection of EU/US Privacy Shield.

  • 1and1 email provider - Data is not transferred outside of the European Economic Area.

  • Accountancy service - Data is not transferred outside of the European Economic Area.

  • Printing Labs/Albums supplier/USB supllier - Data is not transferred outside of the European Economic Area.

                There are also certain situations in which we may share access to your personal data without your explicit consent; for example, if required by law, to protect the life of an individual, or  to comply with any valid legal process, government request, rule or regulation.

 

3.0    Why do we share your Personal Data with the above?

3.1 We share your data in order to:

 

We take your privacy very seriously. We do not sell your data to third party organisations. There are a few scenarios where some of your data may be shared with third parties to allow us to provide our services to you. These include:

 

  • Delivery and Postage Service Providers to allow us to send you documentation and orders you have placed. (Information shared includes Name, Address and in some case e-mail address / mobile number)

  • Manufacturers (our printing labs) if we are sending an order directly to you from a lab. (Information shared includes Name, Address and in some case e-mail address / mobile number)

  • Law Enforcement and Legal Requirements – we will provide data to law enforcement agencies if issued with a court order to do so.

 

We may transfer personal data to a country outside of the European Economic Area (EEA)

if necessary eg if a third party we utilise could have servers located outside of the EEA. If this is the case, we will either obtain your consent or otherwise ensure that the transfer is legal and your data is secure by following the EU's guidelines. You can see above where we send data outside of the EEA and on what basis we do so.

 

4. How do we keep your personal data secure?

4.1 We keep your data secure:

 

  • By following internal policies of best practice and training for Staff.

  • Encryption

  • By using Secure Socket Layer (SSL) technology when information is submitted to us online.

 

In the unlikely event of a criminal breach of our security we will inform the relevant

regulatory body within 72 hours and, if your personal data were involved in the breach, we

will also inform you.

 

5. Changes to our privacy policy and control

 

We may change this privacy policy from time to time. When we do, we will let you know

by changing the date on this policy, notifying customers of only significant changes. By

continuing to access or use our services after those changes become effective, you agree to

be bound by the revised privacy policy.

 

6. You have the following rights –

 

- the right to be informed about the collection and use of your personal data

- the right of access to your personal data and any supplementary information

- the right to have any errors in your personal data rectified

- the right to have your personal data erased

- the right to block or suppressing the processing of your personal data

- the right to move, copy or transfer your personal data from one IT environment to another

- the right to object to processing of your personal data in certain circumstances, and

- rights related to automated decision-making (i.e. where no humans are involved) and

profiling (i.e. where certain personal data is processed to evaluate an individual).

 

We also give you the option to manage your data via:

 

  • Email

  • Telephone

  • Writing to us

 

While we do not hold personal data any longer than we need to. The duration will depend

on your relationship with us, and whether it is ongoing. We may keep some of your

personal data for 7 years after our working contract with you has finished for Tax

legislation purposes. After this time, we will archive your photographs indefinitely along with your relevant details and consent forms. This is due to requests for replacement images being made several years after being taken